Customer Service Policies

    • Please read carefully before booking.

      • All payments are non-refundable once services begin.

      • Notary fees are non-refundable once the notary arrives or the appointment time begins, regardless of document readiness or signer availability.

      • Administrative and transaction coordination services are non-refundable once work has started, including document review, formatting, coordination, or tracking.

      • Appointments canceled 24 hours or more in advance may be rescheduled one time at no additional charge.

      • Same-day cancellations or no-shows may result in forfeiture of all fees paid.

      • Travel fees, rush fees, and convenience fees are non-refundable.

    • J&J Admin and Transport LLC reserve the right to refuse or discontinue services if documents are incomplete, improper identification is provided, or requests exceed administrative scope.

    • I understand that J&J Admin and Transport LLC is not a law firm and does not provide legal advice, legal representation, or legal interpretation.

    • I acknowledge that all services are administrative only, including typing, formatting, notarization, and administrative coordination.

    • I confirm that I am responsible for the content, wording, accuracy, and legality of the information and documents I provide.

    • I understand that J&J Admin and Transport LLC does not draft legal documents, choose legal language, or advise on legal rights, responsibilities, or outcomes.

    • I understand that notarization does not validate the legality, truthfulness, or effectiveness of a document.

    • I acknowledge that I am responsible for consulting a licensed attorney or other qualified professional for legal, tax, or financial advice.

    • I agree to the pricing, refund, cancellation, and service policies posted by J&J Admin and Transport LLC.

    • I understand that incomplete documents, invalid identification, inappropriate requests, or requests outside the administrative scope may result in refusal of service.

    • By purchasing services, clients agree not to initiate chargebacks for services that have been rendered, scheduled, or initiated. Any disputes should be addressed directly with J&J Admin and Transport LLC.